1. Introduction
Welcome to CognisArk ("we", "our", or "us"), available at cognisark.com and its related subdomains and services (including socials.cognisark.com). CognisArk is an educational platform and knowledge repository dedicated to preserving and disseminating verified, human-crafted expertise through multimedia and video.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website, use our creator studio, or connect your social and publishing accounts.
2. Information We Collect
We collect information to provide, maintain, and improve our services for creators and users:
- Account Details: Your email address, username, profile information, and hashed authentication credentials.
- Creator Content & Metadata: Educational text, video assets, titles, descriptions, chapters, tags, captions, and publication schedules that you create or submit.
- Connected Account Information: When you connect third-party platforms (such as YouTube via Google, or Instagram and Facebook via Meta), we receive authorization tokens, account IDs, channel names, and profile identifiers necessary to facilitate publishing on your behalf.
3. How We Use Your Information
We use your information exclusively for the following purposes:
- To administer your CognisArk account and authenticate your identity.
- To assist in structuring and fact-checking educational materials and preparing multimedia content.
- To upload, schedule, and publish video content directly to your authenticated YouTube channel or connected social accounts upon your explicit instruction.
- To provide support and communicate critical platform updates.
4. Google API Services & YouTube User Data
When you connect your YouTube account to CognisArk:
- Terms Compliance: You acknowledge that your use of the YouTube integration is governed by the YouTube Terms of Service and the Google Privacy Policy.
- Scope of Access: We request access (such as
youtube.upload) strictly to enable you to upload videos, set titles, descriptions, and tags, and manage publication privacy statuses for videos produced in CognisArk.
- No Data Selling or Advertising: We do not sell your Google or YouTube data, nor do we transfer it to third parties for advertising, data brokering, or unauthorized surveillance.
5. Data Security and Encryption
The security of your personal data is paramount. We implement industry-standard cryptographic safeguards:
- All sensitive credentials, including OAuth access tokens and refresh tokens, are encrypted at rest using AES-GCM encryption.
- All data transmissions between your browser, our infrastructure, and external APIs are encrypted in transit via Transport Layer Security (TLS/HTTPS).
6. User Control, Revocation, and Data Deletion
You maintain complete control over your connected accounts and personal data:
- Disconnecting Accounts: You can disconnect your YouTube or social accounts at any time through your account settings, which immediately removes stored OAuth credentials from our active database.
- Google Security Permissions: You can also revoke CognisArk's access directly at any time via Google Account Security Settings (Third-party apps with account access).
- Data Deletion Requests: You may request deletion of your account and associated data by contacting us at the address below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational or legal requirements. Material updates will be posted on this page with an updated effective date.
8. Contact Us
If you have questions, feedback, or data privacy requests, please contact our team at:
CognisArk
Email: [email protected]
Website: cognisark.com